"None of the dropped files could be opened"

Skittaraps wrote on 1/13/2015, 12:04 PM
The title says my problem; I'll try and import either an .mp4, .avi or .flv and none will work, I get the error message "None of the files dropped on Movie Studio Platinum could be opened". I've seen SO many posts about this, trust me. I know fully well that the most obvious answer would be to use an online converter toconvert the files into another type, but this is impossible to me:

All of my files are about 1-2 hours long, which means that all of the converting applications cannot convert my files. There is no way to crop them, as, of course, nothing will open them. Please help?

Info:
-Movie Studio Platinum 12
-Recorded using Open Broadcaster
-Files are either 0-2 hours long
-Files are .mp4 and .flv

Comments

vkmast wrote on 1/13/2015, 12:17 PM
Pls read this thread, esp. the second post (by musicvid10).
TreeTops wrote on 1/13/2015, 12:24 PM
I went to the 'Open Broadcaster' forum and searched on your problem and one solution was "So I discovered that if I change my resolution to 1920x1080, the video loads in vegas."

Did you see that?

Edited post to say VKmast beat me and has a better answer.
musicvid10 wrote on 1/13/2015, 12:31 PM
Post complete MediaInfo details for your mp4 if you dont find a solution.
Skittaraps wrote on 1/13/2015, 12:32 PM
So basically, I can't use FLV, I need to give you MP4 details, and a quicktime version...?
Skittaraps wrote on 1/13/2015, 12:33 PM
Uh, Mediainfo..? What do you mean?
vkmast wrote on 1/13/2015, 12:47 PM
MediaInfo. Post the info you get from View>Tree.
Note this: "musicvid10, date: 9/17/2014 "