Problem with movie studio platinum 12.0 (64 bit )

sean-t wrote on 7/28/2017, 8:44 AM

for some reason im unable to open a movie studio project .vf file once it's been saved on my hd unless i open it from the movie studio recent projects page,im getting an error message "movie studio platinum 12.0 must be installed from dvd or the download installer" even though it's already installed on my pc so im unable to open saved projects easily once stored im using windows 7 pc (64 bit ) & movie studio platinum 12.0 build 1184 (64 bit )

how do i solve the issue ?

what upgrades are available from movie studio 12.0

Comments

Marco. wrote on 7/28/2017, 9:01 AM

I remember there actually was a bug like this which has been solved in a later build. So depended on which build you use it could help updating your version to the last build offered.
You should be able to access a download to the latest build when you log-in into your Magix account at www.magix.com and see the list of your registered products.

sean-t wrote on 7/28/2017, 9:33 AM

I remember there actually was a bug like this which has been solved in a later build. So depended on which build you use it could help updating your version to the last build offered.
You should be able to access a download to the latest build when you log-in into your Magix account at www.magix.com and see the list of your registered products.

Thanks marco thing is i don't remember ever having a Magix account i purchased the software via sony so im confused how i can download any updates im currently using build 1184

logged into magix account so how the hell do you get tech support about my product from magix it seems impossible

vkmast wrote on 7/28/2017, 10:12 AM

Build 1184 was the last build of Sony Movie Studio Platinum 12. There were no updates after that.

https://support2.magix.com/customer/en/vegas/form does not help you with older versions, but there's always this forum for peer support.

sean-t wrote on 7/28/2017, 10:23 AM

Build 1184 was the last build of Sony Movie Studio Platinum 12. There were no updates after that.

https://support2.magix.com/customer/en/vegas/form does not help you with older versions, but there's always this forum for peer support.

Thanks vKmast i appreciate the help ive posted on the other forum link you gave me

what upgrades are there from platinum 12.0 im wondering if that may be an option Vegas movie studio 14 perhaps is that similar to movie studio 12?

vkmast wrote on 7/28/2017, 10:32 AM

As I mentioned MS Platinum 12 build 1184 was the last update. Currently you can upgrade to Magix Vegas Movie Studio Platinum 14 build 122. http://www.vegascreativesoftware.com/gb/upgrade/ (choose your area/country first on the site). There's a free trial here http://www.vegascreativesoftware.com/int/vegas-movie-studio-platinum/

sean-t wrote on 7/28/2017, 10:38 AM

As I mentioned MS Platinum 12 build 1184 was the last update. Currently you can upgrade to Magix Vegas Movie Studio Platinum 14 build 122. http://www.vegascreativesoftware.com/gb/upgrade/ (choose your area/country first on the site). There's a free trial here http://www.vegascreativesoftware.com/int/vegas-movie-studio-platinum/

Cheers.... if i upgrade do i get a discount

Marco. wrote on 7/28/2017, 11:03 AM

I think you need to contact Magix sales support to ask for a Movie Studio upgrade price.

sean-t wrote on 7/28/2017, 11:12 AM

I think you need to contact Magix sales support to ask for a Movie Studio upgrade price.

got the upgrade issue solved now it's a shame i have the project issue with movie studio 12 or i wouldn't be thinking of upgrading to be honest,im wondering if vegas movie studio platinum 14 will solve the issue never used it before though,i just need something professional but simple

Marco. wrote on 7/28/2017, 1:40 PM

"im wondering if vegas movie studio platinum 14 will solve the issue"

Find out by testing the demo version.

sean-t wrote on 7/28/2017, 3:49 PM

"im wondering if vegas movie studio platinum 14 will solve the issue"

Find out by testing the demo version.

Ha yes im gonna do that