Refund

Osmar-Villalobos wrote on 3/21/2021, 7:01 PM

I would like to get a refund for the Vegas pro 365 that I purchased digitally

Comments

vkmast wrote on 3/21/2021, 7:08 PM

This is a user forum and we are not able to cancel orders or issue refunds..

Basically, to cancel the contract, please send an email stating your customer number to: infoservice@magix.net

Osmar-Villalobos wrote on 3/21/2021, 10:59 PM

Would they be able to help cuz Im really worried that I won’t get help. I already sent an email and got a ticket

Osmar-Villalobos wrote on 3/21/2021, 11:42 PM

@vkmast How long does it take for a response?

vkmast wrote on 3/22/2021, 2:31 AM

@Osmar-Villalobos probably a few (working) days. Please note that the weekend is only just over.