Refund Assistance (HELP PLEASE!)

Kel10 wrote on 7/19/2021, 10:06 AM

So I'm kind of in a pickle right now, and I need help.

I originally bought a license for Sony Vegas Pro 18 not too long ago, however I needed some extra features that were not present. Small things such as camera shake effects were not present.

I decided to upgrade to the Suite version of Sony Vegas Pro 18 to get the included Boris VFX plugins, but then I realized that it came with the 2020 versions. These VFX plugins STILL did not include things I was looking for such as camera shake effects. I realized that a lot of what I need is in Sapphire.

I want to refund my upgrade to the Suite, and just stick with my original Sony Vegas Pro 18 license.

Can anyone please help me? I literally made the upgrade purchase within days, and I just do not want it anymore. I want the base version of Sony Vegas Pro 18.

Please, that has to be within the return policy dates. I have hardly used it and I JUST bought the upgrade.

Comments

vkmast wrote on 7/19/2021, 10:22 AM

There is no Sony Vegas Pro 18, only VEGAS Pro 18.

Regarding refunds, please see this comment.