Registration failure

Pat-Mobley wrote on 8/4/2021, 6:59 PM

After downloading the software I attempted to register my product. It stated that my serial # was registered to another email address. The email address I am using is the only one I have. How can you correct this problem?

Comments

Former user wrote on 8/4/2021, 7:23 PM

Before anyone can answer we need to know what software and what version you are referring to?

vkmast wrote on 8/5/2021, 4:52 AM

Meanwhile, if you got the "error code -24" notice, this is the standard Support advice. If that does not help, you might do a forum Search ("Find...") like "error code -24" (quotation marks included) for possible solutions.