Rendering problem: movie platinium 15

Lukas-Dybalski wrote on 10/22/2020, 3:59 AM

Hello Guys,

I've got problem cannot resolve.

After click "Render as..." a window with the error message is displayed. The problem also applies to previous projects.

Problem descritpion:

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 15.0 (Build 102)
   Problem:             Unmanaged Exception (0xe0434352)
   Fault Module:        C:\WINDOWS\System32\KERNELBASE.dll
   Fault Address:       0x00007FFE3DBE3E49
   Fault Offset:        0x0000000000023E49

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio Platinum 15.0\MovieStudioPlatinum150.exe
   Process Version:     Version 15.0 (Build 102)
   Process Description: Movie Studio Platinum
   Process Image Date:  2018-02-13 (Tue Feb 13) 17:56:34
 

It made mi sad. I cannot work :(
Thanks for your attention and help

 

Comments

j-v wrote on 10/22/2020, 4:32 AM

Update your version to the latest build of the program, that is builld 157.
You find it on your Magix account.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Lukas-Dybalski wrote on 10/22/2020, 5:09 AM

It doesn't work. I've made update to build 157. The same problem. Description below:

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 15.0 (Build 157)
   Problem:             Unmanaged Exception (0xe0434352)
   Fault Module:        C:\WINDOWS\System32\KERNELBASE.dll
   Fault Address:       0x00007FFF7ADE3E49
   Fault Offset:        0x0000000000023E49

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio Platinum 15.0\MovieStudioPlatinum150.exe
   Process Version:     Version 15.0 (Build 157)
   Process Description: Movie Studio Platinum
   Process Image Date:  2018-11-01 (Thu Nov 01) 14:08:38
 

 

j-v wrote on 10/22/2020, 5:21 AM

What exactly is your used hardware?
Processor, amount of Memory, possible GPU?
What are your sourcefiles, what is the projectsetting and which rendertemplate are you using?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

vkmast wrote on 10/22/2020, 5:53 AM

A previous thread maybe worth investigating

https://www.vegascreativesoftware.info/us/forum/unmanaged-exception-0xe0434352--120658/

Lukas-Dybalski wrote on 10/22/2020, 6:06 AM

Thanks Guys for support. I'll try to fix it and go back here with answer.