Serial number has already been registered to another email address

hannah-p wrote on 1/4/2019, 12:16 PM

Hi,

So I recently bought Vegas Pro 14 off a seller on eBay. It arrived today and everything installed okay. However, when I entered the serial number it said that the number has already been registered to another email address which I assume would be the person who I bought it off.

Is there any way I can fix this?

Thank you.

Comments

vkmast wrote on 1/4/2019, 12:38 PM

@hannah-p Go to https://www.vegascreativesoftware.com/us/support/ . At the moment you might catch Let's Chat online. Or try https://support2.magix.com/customer/en/vegas/form

Read also https://www.vegascreativesoftware.com/us/eula/professional/ (EULA) item 7.