I've tried everything to get it started
sony vegas pro 15 crash on startup error 0x00007FFA6A28295F
ted-o
wrote on 12/13/2018, 5:30 PM
Comments
vkmast
wrote on 12/13/2018, 5:52 PM
ted-o
wrote on 12/13/2018, 6:19 PM
Perhaps not, I could do some research, but any help would be nice.
Former user
wrote on 12/13/2018, 7:08 PM
Did you click on the link that vkmast provided?
ted-o
wrote on 12/13/2018, 8:45 PM
It won't even launch, I checked compatibility, thats fine, it goes virtually through the whole launch process, then I get the Crash Report.
ted-o
wrote on 12/13/2018, 8:47 PM
And yes, I have checked the link vkmast provided prior to coming to asking for help.
OldSmoke
wrote on 12/13/2018, 9:02 PM
It won't even launch, I checked compatibility, thats fine, it goes virtually through the whole launch process, then I get the Crash Report.
Is this your first version of Vegas? Do you have any 3rd party plugins of previous versions installed?
Grazie
wrote on 12/13/2018, 9:49 PM
Is this your first version of Vegas? Do you have any 3rd party plugins of previous versions installed?
This could be an answer : https://www.vegascreativesoftware.info/us/users/profile/ted-o/
ted-o
wrote on 12/13/2018, 10:23 PM
It won't even launch, I checked compatibility, thats fine, it goes virtually through the whole launch process, then I get the Crash Report.
Is this your first version of Vegas? Do you have any 3rd party plugins of previous versions installed?
This is my first Version of Vegas, no other Video editing software has been installed on this install of windows.
OldSmoke
wrote on 12/13/2018, 10:41 PM
It won't even launch, I checked compatibility, thats fine, it goes virtually through the whole launch process, then I get the Crash Report.
Is this your first version of Vegas? Do you have any 3rd party plugins of previous versions installed?
This is my first Version of Vegas, no other Video editing software has been installed on this install of windows.
Ok. That already rules out a couple of potential trouble makers. Can you tell us about your hardware?
ted-o
wrote on 12/13/2018, 10:45 PM
i5 6400, Nvidia 970, 16g Memory, 256g SSD
Win 10 OS
OldSmoke
wrote on 12/13/2018, 11:14 PM
That means your system has a CPU with an iGPU. Have you tried disabling it in the bios? Do you have the latest drivers for the Nvidia 970 installed?
ted-o
wrote on 12/14/2018, 12:10 AM
That means your system has a CPU with an iGPU. Have you tried disabling it in the bios? Do you have the latest drivers for the Nvidia 970 installed?
I have the lastest drivers on the 970, I haven't disabled the integrated graphics from the BIOS, I did deactivate it from the Device manager and relaunched it, still to no effect, I've also pretty much gone through the trouble shooting list that @vkmast linked, additionally I sent a support ticket in in hopes they can decipher the error code.
I'm a avid gamer and have also used LInux in the past, so I do have some working knowledge with incompatability, and basic trouble shooting skills (Linux especially), I'm just at an impasse with this software, and do appreciate your help @OldSmoke
j-v
wrote on 12/14/2018, 4:44 AM
You are talking about Sony Vegas 15.
That program does not exist.
Are you sure you are using a legitimate version of Vegas Pro 15 build 416 submitted by Magix somewhere?
ted-o
wrote on 12/14/2018, 5:34 AM
Magix Vegas Pro, I was kinda tired last night.
ted-o
wrote on 12/14/2018, 8:56 PM
Hopefully the support ticket will be of help.