Comments

vkmast wrote on 1/31/2014, 6:53 AM
Yes, you need to create a separate account for email support (as you saw your forum login doesn't work).
And try the new Live Chat: "Chat with customer service for your general support, sales, and registration questions."

musicvid10 wrote on 1/31/2014, 1:04 PM
When you create your support login profile, you "can" use the same user and password as your forum login. The two profiles don't talk to each other.
Sabrina O.Dyer wrote on 2/1/2014, 6:16 AM
Thank you
Sabrina O.Dyer wrote on 2/1/2014, 6:16 AM
thank you