What do you really need to run Movie Studio 17 Platinum? I have the requirements and can run 16 fine. 17 crashes constantly. I've tried reinstalling, I tried the ctrl+shift trick, I'm very disappointed. Should I wait for a new "build"? Or just buy a new laptop? :)
If 16 runs just fine and 17 crashes beyond use, than a refund is cheaper than a new laptop
Any error messages?
Any error messages?
Movie Studio Platinum has stopped working.
Problem Description
Application Name: Movie Studio Platinum
Application Version: Version 17.0 (Build 143)
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
Fault Address: 0x00007FFF076609F0
Fault Offset: 0x00007FFF076609F0
Fault Process Details
Process Path: C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
Process Version: Version 17.0 (Build 143)
Process Description: Movie Studio Platinum
Process Image Date: 2020-04-13 (Mon Apr 13) 13:47:12
Not sure if you checked the requirements for VMSP 17 and the supported GPU yet?
Not sure if you checked the requirements for VMSP 17 and the supported GPU yet?
This is what I have.
Does it have an integrated Intel HD Graphics 4000? If so, please check this thread. It includes the advice to Support as well.
Does it have an integrated Intel HD Graphics 4000? If so, please check this thread. It includes the advice to Support as well.
I'm not sure. Where/How do I find out?