the installer is unable to update movie studio 16.0 platinum while...

ZaneX wrote on 2/15/2021, 2:14 PM

I am getting this error every time I try to update:

the installer is unable to update movie studio 16.0 platinum while it is running

I wanted to try and download the patch manually on the forum but they say they are unavailable. Is there another way I can get this to update and I don't have to see this message every time I run the program? Why are the patches unavailable? Thanks in advance to anyone who can point me in the right direction.

Additionally, it is Movie Studio 16.0 platinum and I think it is update 4 that it keeps trying to install.

Currently running version 10.0 (build 167) on Windows 10

Comments

vkmast wrote on 2/15/2021, 2:30 PM

Try your MAGIX Account > My products or MAGIX Download Center for the last update/build. Be sure to check Task Manager that there are no VEGAS processes running. If your browser does not download, try another, e.g. MS Edge.

ZaneX wrote on 2/15/2021, 6:19 PM

That worked. Thank you. It seemed to do a reinstall but it reinstalled as the latest version so problem solved.

vkmast wrote on 2/15/2021, 6:33 PM

@ZaneX Thanks for confirming. Always appreciated.