Titles & Text not displaying - a grey dot only

metamat wrote on 10/4/2016, 3:11 AM

Dear All,

I need an urgent help, my generated titles (Titles&Texts) went out of the preview monitor from one day to another.

There is a grey dot instead of the title and I can't do anything with it.

Legacy text and Title pro still works well but I need to use Titles&Texts to export an srt file at the end with Vegasaur extension.

Empty project acts the same:

I'm working on a big project with 1400 generated titles so every suggestion would be highly appreciated!

Thanks!

 

 

i7 16gb Nvidia GTX 860M

Vegas pro 12 64bit build 726

Comments

vkmast wrote on 10/4/2016, 4:23 AM

If nobody comes up with another solution, you may need to try resetting.

"Close the program. Now press CTRL+SHIFT while double-clicking on the program's icon to launch it. You should see a window that asks "Do you want to reset all preferences to default values?" Place a checkmark next to "Delete all cached application data" and then click Yes."

You should also get the last build of Sony Vegas Pro 12, which is build 770.
https://www.sonycreativesoftware.com/download/link?id=6963.1

You may need to be logged on to your SCS account before you try the link.

metamat wrote on 10/4/2016, 4:45 AM

Thank you,

I already did both (resetting, delete cache, clean reinstall 726, clean install 770) with no luck :/

2 days ago I needed to install Visual C++ Redistributable for Visual Studio 2015

could it something to do with the issue? I deleted it reinstall an older release: same T&T problem in Vegas.

pierre-k wrote on 10/4/2016, 8:49 AM

Rather, use ProType Titler in Vegas Media Generators. It is comfortable and offers more options.

metamat wrote on 10/4/2016, 9:41 AM

Thank you, but unfortunately I must use T&T because of the Vegasaur's srt export compatibility.

altarvic wrote on 10/4/2016, 9:56 AM

Send your project to Magix, looks like a bug. Try this workaround - export srt, then import it with Legacy Text Generator.

metamat wrote on 10/4/2016, 10:42 AM

Thank you, I could send it, but actually all the projects  - old and new, all of them - has the same problem, it looks more like a mysterious program-bug...

SRT import to Legacy text is a good idea, it works, but unfortunately SRT export (wich is also essential) is possible only with Title&Text :/  but thanks again: I took one step towards the light.

OldSmoke wrote on 10/4/2016, 10:52 AM

from one day to another.

This sounds more like a display driver has been updated in the background. Can you check if and maybe roll back the driver? Have you tried disabling GPU acceleration?

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

NickHope wrote on 10/4/2016, 10:53 AM

Consider sharing a link to a sample project (e.g. in your Dropbox "Public" folder or Google Drive) for users here to test on their systems.

metamat wrote on 10/4/2016, 11:09 AM

There was no update in the last 2 weeks - except I installed Visual C++ Redistributable for Visual Studio 2015.

Please check this project file: https://drive.google.com/file/d/0B4gYdxlEyEoNSWZlaEZYdTQyOTg/view?usp=sharing

Quitter wrote on 10/4/2016, 11:18 AM

works fine in VP13

Camcorder: Sony CX 520 VE
Hardware:   Acer NG-A717-72G-71YD, Win 11 , i7-8750 H, 16GB, GTX 1060 6GB, 250GB SSD, 1TB HDD
NLE:  Sony Vegas Pro 13.0 Build 453
            Vegas Pro 14.0 Build 270
            Vegas Pro 21.0 Build 300

 

Elex wrote on 10/4/2016, 11:53 AM

no problem in v12

metamat wrote on 10/4/2016, 11:56 AM

Thank you, I still got the same error (with or without GPU acceleration) it means that its a vegas 12 or a system specific issue...

altarvic wrote on 10/4/2016, 12:01 PM

Did you try to reboot the PC?

Quitter wrote on 10/4/2016, 12:03 PM

I understood you need the Title&Text, but have you tried the other Titlers for example, wether they worked correctly?
or set the Vegas Layout to default?

next did you update your Nvidia driver?

Last changed by Quitter on 10/4/2016, 12:07 PM, changed a total of 2 times.

Camcorder: Sony CX 520 VE
Hardware:   Acer NG-A717-72G-71YD, Win 11 , i7-8750 H, 16GB, GTX 1060 6GB, 250GB SSD, 1TB HDD
NLE:  Sony Vegas Pro 13.0 Build 453
            Vegas Pro 14.0 Build 270
            Vegas Pro 21.0 Build 300

 

metamat wrote on 10/4/2016, 12:15 PM

Well, it seems displaying size has nothing to do with this issue, its the same with all the quality settings and on the external monitor too.

Sure, I rebooted my PC several times. 

Yes, Legacy text and Title pro works well and tried default layout too - same issue.

Elex wrote on 10/4/2016, 12:21 PM

I think the problem is in your Windows OS. could be the VC++ installation or Graphics driver. you may try login to another account of windows and run your vegas project. next is System/Image backup restore if it doesnt solve your problem. Last option is reinstall Windows

NickHope wrote on 10/4/2016, 12:24 PM

No problem here in V12. Full system spec in my profile.

Quitter wrote on 10/4/2016, 12:25 PM

i guess something is wrong with your dispay:


maybe incorrect settings?

Last changed by Quitter on 10/4/2016, 12:26 PM, changed a total of 1 times.

Camcorder: Sony CX 520 VE
Hardware:   Acer NG-A717-72G-71YD, Win 11 , i7-8750 H, 16GB, GTX 1060 6GB, 250GB SSD, 1TB HDD
NLE:  Sony Vegas Pro 13.0 Build 453
            Vegas Pro 14.0 Build 270
            Vegas Pro 21.0 Build 300

 

Quitter wrote on 10/4/2016, 12:31 PM

did you rendered it on approval?

Last changed by Quitter on 10/4/2016, 12:32 PM, changed a total of 1 times.

Camcorder: Sony CX 520 VE
Hardware:   Acer NG-A717-72G-71YD, Win 11 , i7-8750 H, 16GB, GTX 1060 6GB, 250GB SSD, 1TB HDD
NLE:  Sony Vegas Pro 13.0 Build 453
            Vegas Pro 14.0 Build 270
            Vegas Pro 21.0 Build 300

 

metamat wrote on 10/4/2016, 12:35 PM

Thank you all,

well, the funny thing is that it works with v13 on the same system but vegas 13 has another kind of issue: its UNBAREABLY slow and laggy with Titles&Text, thats why I'm sticking to v12. I'm running it since several years without any problem - until yesterday.

I rolled back VC++ install but it didn't help.

metamat wrote on 10/4/2016, 12:41 PM

Oh, yes, and additionally it seems like I cannot use render engine anymore...

Elex wrote on 10/4/2016, 12:43 PM

As Quitter noticed, is your display have missing pixels ? Because that is an indication of  (slight) defective graphics card hardware

metamat wrote on 10/4/2016, 4:15 PM

Thank you very much for your comments,

its still an x-file issue but since I ran out of time, a system recovery did the trick.