Comments

j-v wrote on 7/9/2020, 2:33 PM

What is the name of the installer you downloaded?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 581.29 and Intel UHD Graphics 630 with driver 26.20.100.7985
Vegas software: VP 10 to 23 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

vkmast wrote on 7/9/2020, 3:12 PM

Check also your activations of the software on your MAGIX Account. See section 9 here.

Tom-Allen wrote on 7/9/2020, 3:21 PM

I deactivated the old computer. No go. Installer just quits.

j-v wrote on 7/9/2020, 3:25 PM

Did you doubleclicked this file

followed by these choices?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 581.29 and Intel UHD Graphics 630 with driver 26.20.100.7985
Vegas software: VP 10 to 23 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

vkmast wrote on 7/9/2020, 3:25 PM

https://www.magix.com/int/support/my-service-center/product-downloads/ ?

Tom-Allen wrote on 7/9/2020, 4:35 PM

Yes did that link. I clicked on the download, it says extracting files, then nothing.

VEGASDerek wrote on 7/10/2020, 6:19 AM

Double check to ensure you have enough space on your hard drive.

Tom-Allen wrote on 7/13/2020, 7:55 AM

I figured it out, it was being blocked at the firewall. All good and I did the upgrade to 17. Thanks for all the suggestions.