Update from 16 to 17 Guillem-Prats wrote on 4/28/2020, 2:40 AM On April 15th I bought version 16 (order ***). I think I should be allowed to upgrade to version 17 for free. Back to post
Comments Dr-Zen_aka-Derek wrote on 4/28/2020, 2:43 AM Contact the Sales department if you would like to request this !https://www.vegascreativesoftware.com/us/support/ vkmast wrote on 4/28/2020, 3:08 AM I guess you could also try emailing infoservice@magix.net or https://support2.magix.com/customer/en/request (New request) Guillem-Prats wrote on 4/28/2020, 3:09 AM Thank you, but it is impossible to contact: there is no form or mail Guillem-Prats wrote on 4/28/2020, 3:10 AM Thank you, now I've seen your post vkmast wrote on 4/28/2020, 3:19 AM The SUPPORT NEW process may seem a bit complicated currently. The advice from VEGAS Support Manager is here https://www.vegascreativesoftware.info/us/forum/struggling-to-activate-vegas-effects--119919/#ca748066 (Click on the relevant area, which may not be "technical errors" in your case.) See also a couple of comments below the advice. Guillem-Prats wrote on 4/28/2020, 3:36 AM Too complicated. Let's hope they implement a simpler and more straightforward solution 1