update offer no recognise my serial number

lluis-guinart wrote on 5/4/2022, 4:32 AM

Dear Sirs,
My old serial number is not recognised for upgrade to new vegas 100 Eur offer.
The offer appears in my old vegas program and in the demo vegas program. But now system says not elegible for this upgrade and last days accept it.

Please, can you repair this issue?

Thanks

Comments

vkmast wrote on 5/4/2022, 4:39 AM

Is it possible that your "old serial number" was already previously used for upgrading? Try contacting infoservice@magix.net and explain your issue.

This is a user to user forum and not able to repair this issue.

@lluis-guinart