Comments

JD104 wrote on 1/28/2023, 1:01 PM

One more thing, for some reason when I go to www.vegascreativesoftware.com the website doesn't load for me. It says DNS address could not be found. I have been wanting to upgrade to VEGAS 20 since I got the email.

Jack S wrote on 1/29/2023, 4:49 AM

@JD104 No problem accessing the website from here (England). Have you tried another browser?
Have you done a search on the forum for error -5?

EDIT - Are you sure it's error code -5? I can't find any reference to this error code on the forum or Vegas Creative Software support.

Last changed by Jack S on 1/29/2023, 4:59 AM, changed a total of 1 times.

My system
Genshin Infinity Gaming PC
Motherboard Gigabyte H610M H: m-ATX w/, USB 3.2, 1 x M.2
Power Supply Corsair RM750X
Intel Core i7-13700K - 16-Core [8P @ 3.4GHz-5.4GHz / 8E @ 2.50GHz-4.20GHz]
30MB Cache + UHD Graphics, Ultimate OC Compatible
Case Fan 4 x CyberPowerPC Hyperloop 120mm ARGB & PWM Fan Kit
CPU Fan CyberPowerPC Master Liquid LITE 360 ARGB AIO Liquid Cooler, Ultimate OC Compatible
Memory 32GB (2 x 16GB) DDR5/5200MHz Corsair Vengeance RGB
MSI GeForce RTX 4060 Ti 8GB - Ray Tracing Technology, DX12, VR Ready, HDMI, DP
System drive 1TB WD Black SN770 M.2 NVMe PCIe SSD - 5150MB/s Read & 4900MB/s Write
Storage 2 x 2TB Seagate BarraCuda SATA-III 6.0Gb/s 7200RPM
Windows 11 Home (x64)
Monitors
Generic Monitor (PHL 222V8) connected to GeForce RTX 4060 Ti
Generic Monitor (SAMSUNG) connected to iGPU

Camcorder
SONY Handycam HDR-XR550VE

JD104 wrote on 1/29/2023, 11:22 AM

Okay, I redownloaded and reinstalled after restarting my pc. Now it actually works and lets me activate. The website in the other hand is still not loading for me, I am using Brave browser, tried edge and firefox. None of them work and kept giving me DNS not found.

vkmast wrote on 1/29/2023, 1:10 PM

@JD104 re your upgrading issue you might try contacting sales@magix.net or infoservice@magix.net

Reyfox wrote on 1/29/2023, 3:09 PM

I use brave browser all the time and can access Magix login with no problem.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.3.2

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300