Vegas login problem

kwak-hojin wrote on 3/16/2020, 7:40 AM

Hello, I am using VEGAS Pro 17 Suite.
which used well up until 4 days ago, suddenly has error code 14 and cannot log in.

As a result of checking the web service center, the serial number is registered normally.

my login ID :

I look forward to hearing from you. my email address

Comments

vkmast wrote on 3/16/2020, 8:44 AM

Customer support or "online live chat from 12pm-4pm [weekdays] U.S. Central Standard Time. Go to https://www.vegascreativesoftware.com/us/support/ and click the chat bubble in the bottom right corner."

Zavandro-Andriamaheninkaja wrote on 3/18/2020, 9:12 PM

Dear support team.,

Can you help reactivating the software for me please.

Thank you

vkmast wrote on 3/19/2020, 2:27 AM

Please try to contact Support using the links mentioned.

https://www.vegascreativesoftware.info/us/support/article/how-to-create-a-support-ticket--1513/

(You should be able to submit eventually. Unfortunately the screengrabs there are for Magix product lines, but you should see VEGAS products as you proceed.)