Vegas Post Instalation Issues

steve-k wrote on 5/24/2022, 6:40 AM

Apologies if this is in the wrong category, but I can't find one on installation issues. I recently purchased the Vegas Post Pack and the following products will not install : Boris Primatte (Basically you need a code which isn't supplied, so are you supposed to buy it from Boris Effects???), Vegas Stream (this is a New Blue Product which failed to install - despite a number of attempts carefully following the instructions) New Blue Live2 Post (same as previous issue). The New Blue instalations all stick at the same point - Output folder: C:\Users\Steve\AppData\Local\Temp\NewBlue\Install
Extract: vcredist_x64.exe... 100%
Execute: "C:\Users\Steve\AppData\Local\Temp\NewBlue\Install\vcredist_x64.exe" /q

All three Vegas products install without a promblem, providing you untick all the third party prodcuts.

 

Comments

jetdv wrote on 5/24/2022, 7:07 AM

@steve-k, for the NewBlue products, that is the Visual C++ redistribution file provided by Microsoft. There should be no issues at all with that installing. How long did you wait? Sometimes it can take some time to finish.

If you can't get the two NewBlue products to install, please contact support at Newblueinc.com

 

steve-k wrote on 5/25/2022, 3:29 AM

Thanks for responding, yes there is sometimes quite a wait, but not 20 mins. I have now resolved the issue, the solution was to install each component separately and re-boot in-between each install. New Blue support were very helpful. I'm still looking for an install solution to Boris FX Primate which seem to need a code, I was was not supplied with one when I purchased post, does anyone no where I can get one?

vkmast wrote on 5/25/2022, 6:07 AM

Try emailing shop@magix.net and explain your code issue.

@steve-k