Anyone else experiencing issues with downloading content from Vegas Hub? Please check out the attached video. The program isn't allowing downloads. I have to close and reopen the application just to download a single video, and then it stops working again.
https://drive.google.com/file/d/1Nq9a3wA9xANWV4ELYML7dmpbJGmtX5Z-/view?usp=sharing
It's not working here either to download audio files.
@Nizar-AbuZayyad
Here no problem, look
Maybe you have to allow in the Windows safety settings to let programs do things as downloading files from the internet.
If it worked previously could it be a Windows issue? In Hub it says it downloaded but nothing shows up in Hub Explorer.
@RogerS
Also audio files are being downloaded without problems. My only problem is that all the downloaded files are not being downloaded to the location set in the Hub explorer, but they all get downloaded to another location ( my D partition} in Vegas 21, while the downloads in Vegas 20 go to the chosen location in The Hub explorer.
@j-v on my side im only able to download 1 video then i have to shut down vegas and open the project again in order to be able to dowlonad 1 more video.. and keeps going like that.. I dont know what is wrong..
Great idea to also try 20- that's working fine here. If I download it using 20 it does show up in Hub Explorer in VP 21 after I hit refresh. Now I can get on with this project.
I'm still experiencing the issue with Vegas Hub..I can only download one video at a time, after which I have to restart the software to download another. It's quite frustrating. Has anyone found a solution to this? I haven’t been able to find any answers online.
I urgently require assistance with an issue I'm encountering in the Vegas hub. For some reason, I can only download a single video at a time. After downloading one item, be it a video or audio file, I am unable to download another unless I log out and log back in, which is both frustrating and time-consuming. Despite extensive research, I've been unable to find a solution to this problem. Does anyone know how to resolve this? If it helps, I can post a video demonstrating the issue—just let me know if you need it.
Any help guys?
Given that it appears no-one on this user forum has a solution to the problem that you are experiencing, you'll probabaly need to contact MAGIX Support via the Support link in the forum's header - https://www.vegascreativesoftware.info/us/support/vegas-pro--1/ Scroll down to the bottom of the page where you'll find a 'Conact Support' link.
Also, unless you've already tried it, try resetting Vegas Pro back to its default (factory) settings using the i nstructions given in https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/. This sometimes - but not always - fixes inexplicable problems in Vegas Pro.
Sorry, haven't replicated this on either of my systems.
@RogerS i didnt find any solution for this issue.. its very strange.. i need to log out and sing in again after every download i do and sometime i have to shut down vegas and restart again. I contacted vegas support and waiting their response.. i you get to any answer for this issue please lt me know.. Thanks
I encounter the exact same problem. After downloading one video from the hub, I have to quit Vegas and start it again.
Are you both using VEGAS Pro 21?
Yes, I am using Vegas 21 (with Windows 10/NVidia RTX 3060). I am always keeping my drivers/system up-to-date.
After downloading either an audio- or video-file, I can't download a second one. I have to log out if Vegas hub and log in again or quit Vegas Pro and start it again (which has the same effect as log out and log in).
@lothar-j exactly the same problem that i'm having..
A strange and unrelated response i received from vegas support regarding the vegas hub issue!
MAGIX Support
Hello
Thank you for your message.
Per ticket 2023101017004027 at your request the order for the perpetual license was cancelled so you could purchase a SmartScription. Once that is purchased I recommend uninstalling and reinstalling VEGAS then activating using the SmartScription serial provided in the new email. The serials from the cancelled previous order are locked.
--
Best regards,
MAGIX Software GmbH
*** (name removed to comply with Community rule #10)
Supportmanager
Berliner Str. 13
01067 Dresden - Germany
Any comment?
@vkmast @RogerS @Dexcon
Worth trying in case there is something with the activation causing this issue.
Any comment?
@vkmast @RogerS @Dexcon
Sorry, but it's difficult to comment with any accuracy without seeing your submission to Vegas Support.
@RogerS purchasing a new license?! their reply has nothing to do with the issue..
@Dexcon i submmited this exact msg which i also wrote in the forum:
I urgently require assistance with an issue I'm encountering in the Vegas hub. For some reason, I can only download a single video at a time. After downloading one item, be it a video or audio file, I am unable to download another unless I log out and log back in, which is both frustrating and time-consuming. Despite extensive research, I've been unable to find a solution to this problem.
purchasing a new license?! their reply has nothing to do with the issue..
Perpetual licenses don't allow Hub Content downloads. Smartscription licenses do. If your registration is kicking you out of Hub after one download something is wrong.