Vegas pro 22, accidently bought two licenses

Omegify wrote on 8/23/2024, 1:29 PM

Dear VEGAS Support Team,

I hope this message finds you well. I recently purchased two licenses for VEGAS Pro 22, but I intended to buy only one. The serial numbers for the licenses are as follows:

P3-5* (currently in use)

P3-7* (unused)

I have only activated and used the first license (P3-5*), while the second one remains unused. As the purchase of the second license was an accidental double purchase, I would like to inquire if it's possible to extend the duration of my current license using the second, unused license.

Please let me know if this can be arranged or if there are any other options available to resolve this issue.

Thank you for your assistance.

Best regards,

Jonatan

Mod edit: Personal data removed for security reasons

Comments

vkmast wrote on 8/23/2024, 2:21 PM

@Omegify you need to contact MAGIX. Please send a similar email to shop@magix.net explaining your wish to cancel the second purchase.