Vegas Pro 365 Monthy Subscription Cancellation.

Rumen-Damyanov wrote on 6/19/2021, 1:24 AM

Hello I cannot find any information on the website on how to cancel my subscription and I wish to do so.

Please remove/cancel my subscription from Vegas Pro 365 Monthy as soon as possible.

Thanks.

Comments

vkmast wrote on 6/19/2021, 3:26 AM

This forum is not able to do that. Please see https://www.vegascreativesoftware.info/us/support/article/cancellation-365-contract--709/

The full "Purchasing details" including cancellations are quoted in this comment https://www.vegascreativesoftware.info/us/forum/vegas-pro-365--124877/#ca777081

Note that the first link could be found on this website if you do a search (Find...) subscription

https://www.vegascreativesoftware.com/us/vegas-pro/ shows Purchasing details (click the blue link) when you are in the section to "choose your version" to "Buy Now".

Mohammed-Alyousuf wrote on 8/24/2021, 6:26 AM

I have been wanting to do the same as Rumen. I tried using the link you posted but It said that there was an error.
I have been trying to cancel my contract or remove my credit card from the MAGIX support centre but I have no idea how to do so.
Could I get some help please?

Cheers.

vkmast wrote on 8/24/2021, 6:39 AM

Did you try the 2nd link? Basically, read Purchasing details, they state that "send an email stating your customer/order number to: infoservice@magix.net". Please note that some cancellations don't happen immediately, depending on the payment option you chose.