VMS 16 Update 2 Does Not Install

Welmis wrote on 8/1/2019, 8:40 AM

I downloaded the update, and it seemed to have installed successfully. However, when I started the application, the old build (109) comes up, and the popup window indicating an update is available shows up again. I repeated the process multiple times, I also did the same thing when logged in as an Admin. Every time the installation process finishes successfully, but does not take effect.

Any suggestions?

Comments

VEGASDerek wrote on 8/1/2019, 11:01 AM

Just a wild guess at this point, but we've seen situations where the update will appear to install actually fails because there is not enough room on the hard drive.

Welmis wrote on 8/1/2019, 11:19 AM

I have 2.18 GB of free space. Could that be a problem?

vkmast wrote on 8/1/2019, 1:21 PM

Considering that the system requirements state that you need 1.5 GB hard-disk space for program installation, possibly?

 

Welmis wrote on 8/1/2019, 9:27 PM

Thank you, gentlemen. I have increased free space on the hard drive, and the update has installed successfully.