Wanted to buy for business, but I got for personal use.

Dashcam-Lessons wrote on 4/1/2021, 3:57 PM

Hi,

I think something went wrong because instead of buying Vegas Pro 18 for my business, it went for personal use. The problem with this is that the receipt they have sent me is not providing enough information in order to be an Invoice for my company.
I'm from Romania and I need reversed charge invoice so that the VAT is payed here etc.
So, I think it's better to refund it and then buy it as business, but how can I refund it?

Comments

vkmast wrote on 4/1/2021, 4:32 PM

This is a user forum and cannot help you in this case. If there was no invoice in your order confirmation email , you need to contact MAGIX. Try and Ask Support > Order etc. Ignore the FAQs and click on until you getto send/submit a Support request. Or try emailing shop@magix.net or infoservice@magix.net unless otherwise advised.