Comments

Dexcon wrote on 10/16/2019, 6:04 AM

I purchsed Production Assistant 2 in mid-2012 from Sony Creative Software, but the purchase does not appear on My Account on either SCS or MAGIX's websites. Did you copy the email receipt containing the serial number by any chance as that would contain the purchase information?

However, if it was Production Assistant 3 purchased through MAGIX and it does not appear in your MAGIX My Account purchases, perhaps contact MAGIX directly via their Support avenue.

Last changed by Dexcon on 10/16/2019, 6:12 AM, changed a total of 1 times.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

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F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

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vkmast wrote on 10/16/2019, 6:42 AM

As Dexcon says. The standard Support form suggested answer: "Q. I need an invoice: A. When you make a purchase in the MAGIX Shop, you will automatically receive an invoice. If you purchased a download version, activation or service an invoice will be sent to you by email the following working day. (Please make sure to check your Spam folder if  necessary). If you have purchased an order in which the items are sent by post a paper invoice will be enclosed with the item."