Why I can't reset my password on my main email accout?

Rodney-Eastman wrote on 8/5/2021, 10:23 AM

Every time I try to reset my registered password through the email I get an error message. Also there is no way to contact customer support other than creating a new email registration. But now I don't have my download information. What's UP?

Comments

diverG wrote on 8/5/2021, 11:09 AM

You can change both password & other details from within your 'Magix Account'. Have used it in the past without problems. The account is most useful as all your downloads & product serials are present. Only 'extras' included with various offers are missing.

vkmast wrote on 8/5/2021, 11:36 AM

Your MAGIX account is here

https://www.magix.com/us/support/my-service-center/

and here

https://www.vegascreativesoftware.com/us/support/service-center/