Comments

vkmast wrote on 7/24/2021, 5:05 AM

This is a user forum and cannot do what you asked. Please see the Terms quoted in this comment

https://www.vegascreativesoftware.info/us/forum/vegas-pro-365--124877/#ca777081

@MarvinElbert-Loraya

MarvinElbert-Loraya wrote on 7/26/2021, 2:53 AM

@vkmast I already sent them an email 1 day before the renewal of the contract, as per the terms and conditions about cancellation of 1 month payments. No one responded to me, and I got charged the following day. This is so stupid.

vkmast wrote on 7/26/2021, 3:34 AM

@MarvinElbert-Loraya just try again if it's not been cancelled? The forum has no power on this.

Ross-Jackson wrote on 7/26/2021, 3:44 AM

Did you cancel the ddm at the bank? When I have written to a company informing them of the cancellation of a ddm, I inform the bank and cancel the ddm at their end too. The company can try at their hearts content to collect, but it's never going to happen. However, as commented by the bank on it's website, a cancellation request needs to be 5 days in advance to allow application.

MarvinElbert-Loraya wrote on 7/26/2021, 5:53 AM

@vkmast I already emailed them 3 times yesterday. No answer.

MarvinElbert-Loraya wrote on 7/26/2021, 5:53 AM

@Ross-JacksonYes I'll check with my bank tomorrow and see if I can block this company from charging me any further.