Download from here and then run the installer?

https://www.vegascreativesoftware.info/us/forum/vegas-pro-19-update-1-build-381-vegas-effects-3-update-1--131678/

Make sure VEGAS is not running first.

Thanks for the reply jetdv... it looks like I already have the latest version (build 381), so I'm not sure why Vegas prompted me to update my software today? Maybe this is why the update was failing (trying to replace it with the same version)??

I am having the same problem (Vegas crashes on update to 381), so I tried to use the above link to get the update. The link doesn't seem to work, as it remains on the page. Is there another link I can use to update my copy of Vegas Pro?

Some faulty update notices where sent out due to a change the team that controls update notifications made. Hopefully they have fixed that problem by the time you read this. Bld 381 is the latest. If you have that, there is no need to update.

Thanks for taking the time to clarify the problem, Gary.

I tried updating 3 times this morning... which took about 30 minutes each time (two separate large, slow file downloads with each attempt to update). So, two "quick tries" with the same failure mode, then once again after a reboot of my computer. That's when I threw my hands up the in air and posted here.

Hopefully, the update isn't pervasive among the VP19 community. I have the subscription model too, so maybe it only went out to people with a subscription?

@psg8064 a browser (Chrome) may not download without the workaround of copying the link text and pasting it to the browser. Try that or use another browser.

@psg8064 a browser (Chrome) may not download without the workaround of copying the link text and pasting it to the browser. Try that or use another browser.

@vkmast, it's a false update notification... there is no update available, per Gary Rebholz. See above.

@johnnyrr I wasn't referring to the update notification. @psg8064 said he was not able to download using the link mentioned in the 1st comment.

I am running Build 381, but still get an update prompt for the Vegas Deep Learning Models. The installation of which has failed multiple times ("uninstall the previous version of Vegas Pro 19" error).

I would think the erroneous update notification Gary mentioned would have been fixed by now, but perhaps I am confusing two issues.

I am running Build 381, but still get an update prompt for the Vegas Deep Learning Models. The installation of which has failed multiple times ("uninstall the previous version of Vegas Pro 19" error).

I would think the erroneous update notification Gary mentioned would have been fixed by now, but perhaps I am confusing two issues.

Likely the same issue and I'd just ignore until an actual update is posted in the news section on this forum.

This topic has been mentioned in 3 separate threads now. The only way to get rid of the false update window, is to do a deep removal of VP19 and then re-install. I posted all the steps that worked on my computer here:
https://www.vegascreativesoftware.info/us/forum/vegas-pro-19-update-1-build-381-general-discussion--131991/?page=5#ca826226

@gary-rebholz any sign of the update system getting fixed? It's been 2 weeks and still happening. I really don't want to uninstall and reinstall

There is no need to reinstall; it would not help. We now deployed an interim update in the autoupdate server to handle this issue with the "Vegas Deep Learning Models" until fixed in the client software. So the update messages that want you to download the Vegas Update you already installed should stop now.

@m2016 can confirm. Started vp19 just now and didn't get an update msg. many thanks

Have 19 build 381. getting an update notice so allowed that to happen (update to build 424). tried this probably 7 or 8 times using different/alternate methods. each time it looks like the update went ok. when the program starts, I do get the register pop up and that too seems ok, but the program then fails to start. Went back to build 381 and all is working again. But continue to get the update message on start....

The VEGAS team advises that "If you are having this problem with the latest build, please create a support ticket and please include your VEGAS Pro 19 serial number with it"..Advice here.

@John-Weber

I have VP19 build 532. Every time I load the prog I am notified of a major update, I download straight away I have to then download an update for Learning modules. When I try to install it crashes and I am left with the report screen. Also every time I use VP19 as I close down I get the report screen to fill in and send off. I am getting very tired of this procedure. Despite explaining every time, nothing is being done about it. Nobody seems to be taking any notice. It appears to be working ok apart from the update messages and failed updates. Can anyone help please?