I purchased the Vegas Movie Studio Platinum 13+14 offer awhile back, and I have not received the version 14 activation email yet. I saw some members have already received it. Should I be concerned?
Please see pn.
I'm in the same boat. Would really like to have a go at this new version...but not for list price...
Also having the same issue. I dunno what the problem is.
There are 2 mail batches for the V13+14 upgraders. The first one is finished and the second one will be processed today as I am informed.
How long does it take to send out the batch? Because I still have not received any mail...
How long does it take to send out the batch? Because I still have not received any mail...
Did you check your spam folder?
How long does it take to send out the batch? Because I still have not received any mail...
Did you check your spam folder?
(No insult intended) Obvious question, obvious answer: Yes, I did check all my mailfolders...
Hi everybody,
We have sent out all the offer emails. If you didn't get one, please, contact our support. This way, we can sort this out individually.
@remy-wetzels I saw you already created a support ticket. Please bear with us. The support will contact you as soon as possible.
Best regards,
Mathias
How long does it take to send out the batch? Because I still have not received any mail...
Did you check your spam folder?
(No insult intended) Obvious question, obvious answer: Yes, I did check all my mailfolders...
ok, pls see pn.
What is the time frame for purchasing Movie Studio 13 in order to get the free upgrade to version 14? I am a registered owner of version 13 Platinum Suite for about a year now.
What is the time frame for purchasing Movie Studio 13 in order to get the free upgrade to version 14? I am a registered owner of version 13 Platinum Suite for about a year now.
You would have had to purchase the specific 13 + 14 offer, and it was only available much more recently than 1 year ago, I'm afraid. SCS were still the owners then.
You would have had to purchase the specific 13 + 14 offer, and it was only available much more recently than 1 year ago, I'm afraid. SCS were still the owners then.
Nick, those Pro and MS 13+14 offers came from MAGIX for (originally) a selection of users.
By "SCS were still the owners then" I meant a year ago.