"If it worked before", at least try resetting following closely the instructions.

I've tried everything I can think of, reinstalling Vegas Pro 19, updating to the latest drivers, setting video preferences dynamic ram to 50%, turning off my GPU acceleration, clearing our cache and temp files...to no avail. The second I open Hub Explorer and click on mobile uploads, Vegas consistently crashes. I could really use this function in my work flow filming with my iphone and uploading directly to Vegas. Any more ideas that might help? Many thanks in advance.

How do I open a tech support request for Vegas Pro 19 365?

Support advice here.

Looking for some help with a Vegas pro 19 crashing problem when accessing the mobile upload feature in the Hub Explorer. Cannot open this feature without crashing Vegas. Tried a complete uninstall and reinstall according to written instructions, deleted all files related to Magix and Vegas as instructed, did a Windows 10 system check, updated all drivers, and I don't know what else to try. This feature was working perfectly when I first installed the program. The reinstalled version has the same problem. I film with my iphone often and miss the ability to upload clips through the Hub. Any help would be greatly appreciated. Thanks.

The installation of build 458 of VP 19 pro fixed the problem I had mentioned in earlier posts with crashes related to Hub Explorer. Thanks to all who offered advice.

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