Accidentally bought 2 Copies, Can I cancel one before shipping?

Eric-Gray wrote on 6/22/2021, 7:51 PM

I had an issue during the checkout and ended up getting 2 Copies... Id like to cancel 1 before it gets sent out if possible

Comments

FayFen wrote on 6/23/2021, 1:16 AM

Where did you buy ?

If at Magix you can cancel in 30 days

vkmast wrote on 6/23/2021, 1:57 AM

Please see the current terms here. Basically try and ask emailing shop@magix.net

Eric-Gray wrote on 6/23/2021, 2:13 AM

I had an issue during the checkout and ended up getting 2 Copies... Id like to cancel 1 before it gets sent out if possible

I got it from Magix yes, so they should be able to cancel it?

I don't think they have even shipped to me yet so I haven't used them or anything

Eric-Gray wrote on 6/23/2021, 2:15 AM

Please see the current terms here. Basically try and ask emailing shop@magix.net

@Eric-Gray

Are they usually able to do a refund in situations like this?

vkmast wrote on 6/23/2021, 2:22 AM

Please try and contact shop@magix.net. They should have the answers.