Activating Ignite Advanced VFX Pack

Travis-Criswell wrote on 8/1/2020, 12:34 PM

I purchased the Suite as a download on Amazon from Vegas and received my P3 activation code for the Studio software which worked fine. Problem is, I never received any serial number for the Ignite VFX pack so it's nagging me to register it and is watermarking any of the effects I use. I've looked everywhere and can't find where they sent me the code to activate this software. Anyone have an idea on where this might be?


vkmast wrote on 8/1/2020, 12:40 PM

If it's not found in any order confirmation email from the seller, try contacting them. OTOH, you may need to contact the "Sales Team. Please note also the order number" and/or your Suite serial number.

Did you check that it actually was not just the plain Platinum version you were sent?

Travis-Criswell wrote on 8/1/2020, 12:45 PM

Ok I figured so. I did log a ticket with them just now as well. Thanks!