Black preview or stop responding, when many big files imported

rado3 wrote on 4/26/2018, 4:48 AM

Hallo,
i have problem with importing many files(240fps 720p MOV from iphone). When I import few of them, it works, but when i import more, preview is black, and i can only hear sound. When i delete few videos, then it works perfect. All videos separately works. I checked FileIOsurrogate proces, and it works only, if it takes less than something about 1GB RAM. If its more, preview is black, just sound, or vegas stop responding.
Using vegas 14 and 15, both has this problem.

win7, i5 2,6ghz, RAM 8GB

Comments

NickHope wrote on 4/26/2018, 4:58 AM

With VP14 you would probably need to rewrap the MOV files to MP4, assuming they are getting decoded by the qtplug.dll.

In VP15 they should be decoded natively by another codec and behave better. Which build of VP15 are you using?

More info should help you get this solved. In particular, Vegas build numbers, MediaInfo, which version of iPhone, a media sample.

rado3 wrote on 4/26/2018, 5:23 AM

each separately works, but when i import more, it stop working.

sample

 

in vegas 14 build 161, properties:

General
  Name: IMG_0460.MOV
  Folder: D:\PARKOUR\vid_material\csabaland
  Type: QuickTime
  Size: 29,34 MB (30 043 992 bytes)
  Created: 18. dubna 2018, 10:33:58
  Modified: 14. dubna 2018, 21:48:01
  Accessed: 18. dubna 2018, 10:33:58
  Attributes: Archive

Streams
  Video: 00:00:06,121, 239,837 fps progressive, 1280x720x24, H.264
  Audio: 00:00:06,177, 44 100 Hz; 32 Bit (IEEE Float); Mono, AAC

Summary
  [GUDE]: {7BB3FE15-954A-4E75-B5E1-45EE98F74990}

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: qt7plug.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 14.0\FileIO Plug-Ins\qt7plug
  Format: QuickTime 7
  Version: Version 14.0 (Build 161)
  Company: MAGIX Computer Products Intl. Co.

 

Vegas 15 build 177, same file, different properties,

General
  Name: IMG_0460.MOV
  Folder: D:\PARKOUR\vid_material\csabaland
  Type: Intel HEVC
  Size: 29,34 MB (30 043 992 bytes)
  Created: 18. dubna 2018, 10:33:58
  Modified: 14. dubna 2018, 21:48:01
  Accessed: 18. dubna 2018, 10:33:58
  Attributes: Archive

Streams
  Video: 00:00:06,123, 59,940 fps progressive, 1280x720x32, AVC
  Audio: 00:00:06,120, 44 100 Hz; Mono, AAC

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: so4compoundplug.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 15.0\FileIO Plug-Ins\so4compoundplug
  Format: AVC
  Version: Version 1.0 (Build 8532)
  Company: MAGIX Computer Products Intl. Co.

vkmast wrote on 4/26/2018, 7:08 AM

Note that you seem to be using very early builds of both VP 14 and 15. The latest builds here (14 b 270, 15 b 321).

NickHope wrote on 4/26/2018, 7:11 AM

so4compoundplug improved considerably between VP15 build 177 and build 321. You'll still need the MOV-to-MP4 rewrap for VP14 build 270 so that Quicktime is not involved.