Can't Activate after Amazon purchase - Rejected Serial Number

Colorblind-Justice wrote on 12/20/2020, 3:01 PM

The error states the following: "The serial number you entered is invalid or may apply to another product...Error code: -14" This was a complete purchase (not an upgrade), but I'm not allowed to activate and use it?

Comments

j-v wrote on 12/20/2020, 3:20 PM

If you not did buy it at the maker of the program Magix/Vegas software, you must go to the Amazon seller you bought it from.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

vkmast wrote on 12/20/2020, 3:45 PM

FYI, the standard Support advice.