I get this message when trying to update to build 142 : The installer is unable to update Movie Studio 16.0 Platinum while it is running." The program is not running, I have rebooted and tried to no avail. I have tried to uninstall the program, but I cannot.. Any suggestions?
Tried to install again from within MSP. Got same error msg. Didn't see any MSP in Apps part of Task Mgr, but about 8 lines of it in the Processes part. I've had multiple hangs at the "Creating Windows" point before and maybe this where they came from. After killing MSP processes tried update from within MSP16. Clicked on "Install Immediately" and get same "unable to update" msg. Still have MSP process. Looks like to me that Installer kills MSP app, but not process.
So, downloaded Build 167 from Magix. When I ran it I get msg that says "earlier version has been detected and do I want to update?" Well, I have MSP13 installed and don't want that deleted so I said NO. Do you think it's safe to say YES here?