Can't open Vega Pro after to try open webm

Nathanael-ALLAL wrote on 10/7/2022, 7:42 AM

Hi Team Community


I can't open Vega Pro after to try open webm on Vega Pro.

So reinstall the software but i have a same problem

Could you help in order to resolve this problem

Thank's You

 

Have a nice Day

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VEGAS PRO 17

Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz   3.60 GHz

32,0 Go

W10 64bits

2070 super RTX

Comments

Dexcon wrote on 10/7/2022, 7:49 AM

webm is not listed in Vegas Pro's specifications as being a compatible import video format: https://www.vegascreativesoftware.com/us/specifications/#productMenu

You will probably need to transcode webm video to a Vegas Pro friendly video format via a transcoder like HandBrake.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

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Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

jetdv wrote on 10/7/2022, 9:02 AM

I'd try doing a full reset. Hold down CTRL-SHIFT when starting VEGAS. Keep holding CTRL-SHIFT down until a window pops up. Check the clear cache box and then continue in. That will reset it back to factory defaults.

Former user wrote on 10/7/2022, 9:29 AM

Vegas doesn't support webm, it also doesn't support the VP8/9 codec that's often inside.

vkmast wrote on 10/7/2022, 9:35 AM

The full resetting instructions. Follow closely.