Cancelling VEGAS 365

Kenneth-Petersen wrote on 8/24/2021, 4:16 PM

I am trying to cancel vegas 365 and am finding it extremely difficult. It should never be this difficult to cancel any sort of subscription and I would recommend staying away from VEGAS if you are wanting to try it to see if its for you. I received an email saying that a collection service will be used to get the money for the subscription service that I don't even use? I thought it was already cancelled and was unaware it was trying to charge me when I received a new debit card this month. I'm pretty upset with how this company handles trials with their products. all in all I just want this subscription completely cancelled and stop receiving email about it.

Comments

vkmast wrote on 8/24/2021, 4:53 PM

Basically, If you want to cancel the contact, "Purchasing details" in the MAGIX Online Shop advise you to "please send an email stating your customer [order] number to: infoservice@magix.net".

Please see here. As this is a user forum, we cannot cancel your subscription or issue refunds.