Comments

walter-i. wrote on 12/7/2021, 1:56 AM

How to retrieve or change email on activation

I changed equipment and I need to reinstall Vegas but something happened and I don't remember the email with which to activate it, Error 24 appears

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vkmast wrote on 12/7/2021, 3:45 AM

The general Support advice is here https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/. You need to see if you can get to your MAGIX Account (and to "My products" there).

See also this FAQ point 9.

You might also try getting help through Online Live Chat

("Please visit https://www.vegascreativesoftware.com/us/support/

between 12:00 and 4:00 Central Monday through Friday and use the chat widget in the lower-right-hand corner to chat directly with a support rep.")

BERNARD-TIZANE wrote on 12/7/2021, 6:21 AM

vkmast, bien noté vos renseignements. J'en ai déjà essayé certains qui ne marchent pas, il en reste quelques-uns dont je m'occuperai dans la soirée. Je ne manquerai pas de vous informer de la suite. Cordialement.

rraud wrote on 12/7/2021, 2:03 PM

If you have your purchase information, Magix would probably be able to update your email, Without that, I do not know.. keep trying familiar addresses you may have used.