does Vegas Pro 12 ever crash on anybody?

wwjd wrote on 1/27/2013, 12:19 PM
[he says, snarkily]

Finished my epic masterpiece in 11, so I thought I would go back to 12 and play for a bit. Doing a 20 minute edit with lots of effects, music, sound, tight cuts was great in 11... I think it locked up/died only once during the WHOLE process over 3 months.

Loaded up 10 seconds worth of tight edits on some test footage in 12, and thought I'd render it out for fun and it crashed - spent the next two hours rebooting, trying to get a simple render via ANYTHING THAT WOULD WORK! Finally got something.

But this is flippin' insane. And yet, no return possible for a $#!tty malfuntioning product. Almost anything else on this planet that fails you can return.

Yes, my system runs clean, yes I have the latest drivers, yes I know what I'm doing mostly - 11 was a dream, 12 seems a nightmare!
I know others have crashes, just needed to vent

Comments

AlanADale wrote on 1/27/2013, 12:37 PM
Yes, v12 (the first Pro version I've owned) crashes regularly unless I have GPU turned off in settings. Very disappointed in my first venture into a Pro (LOL) product.
Arthur.S wrote on 1/27/2013, 12:48 PM
"Almost anything else on this planet that fails you can return."

And you can do the same with Vegas - I did it with 11. That also had mucho problems and complaints when first released.
OldSmoke wrote on 1/27/2013, 1:13 PM
What is your system spec? Many issues are related to video drivers and 3rd party software. Even the latest Nvida drivers are not a guarantee, I speak from experience as I am back to a very old 275.33 driver and all is working fine, even on VP12.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

wwjd wrote on 1/27/2013, 2:00 PM
4gig ram, gtx560 2 gig, win 7 64 bit. 12 worked when I first downloaded/bought it.
just seemed crazy I cant render 10 seconds of video quickly without a ton of hassle when 11 works just fine.
I have no NEED for 12, just bought it because a ASSUMED they would have made enhancements from the previous version... not worse.
The preview seems much smoother in 12.

Guess I'll keep using 11, until 13 comes when at which time they will release a fix for 12. :P :D :)
ushere wrote on 1/27/2013, 7:41 PM
i find i have far fewer crashes in 12 than 10 (and certainly 11, which i found to be a bit of a nightmare).

with such a complex piece of software, running on an ad hock mixture of hardware, it's always going to be 'problematic'. however, 12 does, with the notable exception of poor gpu implentation, seem much more stable than previous versions* (and NO nle is crash proof - just checkout the competitions forums).

as is often quoted here, save often (automate with say excalibur), and hope, like we all do that sony sorts out the gpu mess it's created.

*of course, throw in the vast range of plugins available and you increase crash-ability exponentially ;-(
wwjd wrote on 1/27/2013, 8:43 PM
I do save AMAZINGLY often. it's like a TICK no every time my hand is near the keyboard: automatically CTRL-S ..almost after every tweak and edit.


BUT.... even with SAVING a lot, can't Vegas crash and corrupt the VEG file on it's way down? Does that ever happen? Hasn't happened to me yet, but does THAT happen ever?
Colin Basterfield wrote on 1/29/2013, 2:50 PM
Hi,

Similar to AmReallyTrying's post, it's my first foray into the Pro version of Vegas. I even built a new 64 bit Win 7 machine, with an i7-3770k, with 16 gigs of ram, an SSD, a GeForece 650, and enough cooling for a reactor.

Alas even after trying everything except disabling the GPU (how do you do this please?), my software is unusable. It crashes after three or four actions in any given project. It worked for a few days with only one or two crashes and now it crashes even in a new project with just a still photo on the time line and a zoom action on it.

As pointed out on this thread trying to cater for all flavours of PC-build is going to raise issues, and having been a software developer for over 20 years, I know a bit about it. However v12.0 build 394 does seem, certainly in my experience not particularly robust. Do they have a comprehensive set of unit tests, continuous integration, automated regression tests? What compromises were made? The story sadly is all too familiar, but it isn't unsolvable, at all.

It would be good if someone, perhaps the techies at Sony Creative put together a checklist of things to try if crashes happen. Even if it was gleaned from the community.

With the sun shining here in Wellington, New Zealand, I am ever hopeful
...
ForumAdmin wrote on 1/29/2013, 3:21 PM
If you are experiencing stability issues in Vegas, and you'd like assistance from the community, please complete and enable the system specs in your forum profile. Also, please provide the driver version of your GPU (graphics card). This is an important variable to consider. Thanks for your cooperation.

Best,
Paddy
SCS
Arthur.S wrote on 1/29/2013, 4:02 PM
"BUT.... even with SAVING a lot, can't Vegas crash and corrupt the VEG file on it's way down? Does that ever happen? Hasn't happened to me yet, but does THAT happen ever?"

Yup, sure can. Best to use a sequential backup programme. There are some good freebies around. I use Vegasaur's myself.
Colin Basterfield wrote on 1/29/2013, 4:10 PM
Hi Paddy,

I believe my system information is up to date, including the driver number for the graphics card.

Oddly I seem to have to usernames - the other is my wife who paid for the upgrade - Susan H Basterfield. Can you get someone to consolidate that please. Interestingly they are linked as the same system information appears against both.

I have lodged a technical question to my problems also, and one to customer support generally to discuss options to get a Pro version running on my machine.

Many thanks for all your efforts, I do know what it's like.
cheers
Colin
vkmast wrote on 1/29/2013, 4:18 PM
Colin,
you need to select to "Display system information on my forum profile page" and Submit in My Account / Forum Settings. Otherwise your System Specs are not displayed.

And you can set "GPU acceleration of video processing" to “Off” (under Options > Preferences > Video tab),
risce1 wrote on 1/29/2013, 5:10 PM
did my first project on 12 just the other day. disabled gpu , just a 30 sec spot... no issues. Still , anything I start will be cut first in 10...gradually checkin it out since the beta crashed when I moved my chair