DOWNLOAD to NEW PC

JimmyMalm wrote on 1/8/2021, 11:14 AM

I need to download my Vegas Pro to my new PC. I forgot my password AND also have new email - not the one that the site "remembers" and is pre-filled it. So, re-setting password using that old email address obviously won't work. Can MAGIX please help me!!! My old email associated with my account was : >deleted< THANK YOU

Comments

vkmast wrote on 1/8/2021, 11:33 AM

"Do not publish any personal information. Examples of personal information are your email address, telephone number, credit card number, serial number or order number."

Please try and contact VEGAS Support.

JimmyMalm wrote on 1/8/2021, 11:46 AM

Thank you but I cannot find the ability to EMAIL or CALL them... only see FAQ, etc.

vkmast wrote on 1/8/2021, 11:51 AM

A user-created tutorial here https://www.vegascreativesoftware.info/us/forum/anyone-have-a-tech-support-email-for-vegas-pro-support-at-magix--120274/#ca749729

(Ignore the FAQs and keep clicking on, describe your issue when asked to do that and click again until you get to send/submit a support request.)

@JimmyMalm

JimmyMalm wrote on 1/8/2021, 11:55 AM

Check that...think I'm getting somewhere