Effect Watermark Showing on licensed version of Movie Studio

WaveX2 wrote on 6/2/2024, 12:03 PM

Hello, I have been having this issue ever since I started using Movie studio and that issue is that whenever I use video effects It overlays this giant watermark across the screen. Attached below is an example of the problem that I am having as well as screenshots showing the software is licensed and not pirated. The effects that are showing this watermark are built into Movie Studio itself and were not 3rd party plugin effects. Any help is appreciated

*If needed I am running windows 11

Thanks

Comments

vkmast wrote on 6/2/2024, 12:34 PM

At least your Cartoonr Plus is a 3rd party plugin from NewBlue. You probably should have (received) a serial number to activate it. @jetdv may know or remember more about with which NB package (if any) the plugin came with your version of MS.

jetdv wrote on 6/2/2024, 12:43 PM

I don't recall any specific packages being bundled with Movie Studio 16 (but there might have been). I'm more up to date on the VEGAS Pro bundles. But without more information there's no way to know what bundles where installed and whether or not they were activated. I would recommend sending a support request to support at newblueinc.com and include a screenshot of the App Manager.

WaveX2 wrote on 6/3/2024, 3:28 PM

At least your Cartoonr Plus is a 3rd party plugin from NewBlue. You probably should have (received) a serial number to activate it. @jetdv may know or remember more about with which NB package (if any) the plugin came with your version of MS.

Sorry, didnt know it was a plugin, I think it must have come as a package, Thanks.