Endless circle in performing update

denniS-Carter wrote on 5/20/2021, 12:17 PM

I was offered an update to version 17 today. I was doing time sensitive stuff so I just pressed update now. The program began download and in a few minutes it asked "Update Now" and "When I close the program". I chose when I closed the program. I closed the programs after creating a slide show. It did nothing. So after a few minutes I opened the program to see if it updated and it started everything all again. This time I chose "Update Now". When I did it closed the program and did nothing. After a bit I open the program and it did the same. The updated program is not going to my downloads folder or I would just run the update myself. Ideas? Thoughts?

Comments

vkmast wrote on 5/20/2021, 12:19 PM

Please see my comment earlier today here

https://www.vegascreativesoftware.info/us/forum/update-platinum-17-does-not-work--129256/#ca803537 (and the rest of the thread linked in it).