Comments

vkmast wrote on 4/5/2023, 11:21 AM

Please see if this Support advice helps

"How to solve "Error -24"

You will receive the message "Serial number already assigned" or "Error code -24" if the product has already been registered under another e-mail address by you or a previous owner.

First, please check your entered e-mail address for possible typos.

Maybe you registered the program under a different e-mail address during the initial activation? Please use our Service Center to update your data (log in with the old e-mail address and adjust the data)."

And for VEGAS Support: https://www.vegascreativesoftware.info/us/support/

@gerard-Ecarlat

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