Anthony-Keane wrote on 5/26/2020, 5:59 AM

I have just purchased and installed the latest DVD Architect (7.0.100). On start-up it gave me this error.

"The default theme wasn't found.... Error code: 0x80004005. Startup code: 25."

I could not find another ref to this online, only to start-up code error 2500 or similar.

I have a desktop with Windows 10 and Admin account with 32Gb RAM and SSD OS drive and plenty of space and CPU power.

What is the problem and how do I fix it? Thank you.


vkmast wrote on 5/26/2020, 6:55 AM

Probably need to Ask Support then.

Anthony-Keane wrote on 5/26/2020, 8:14 AM

Thanks. Support request submitted.

EricLNZ wrote on 5/26/2020, 7:22 PM

@Anthony-Keane Of interest do the Default themes appear in your installation. They should be in the Program folder and also in User AppData.

Anthony-Keane wrote on 5/27/2020, 8:46 AM

I checked both folders and the files that you highlighted are indeed there.

Perhaps it was just a glitch in the installation procedure as the software was being unpacked.

It ran without error today and I checked the tab named "Themes". It shows the presence of these themes:

Default, Default (Version1) and Default (Version 3).

Is there meant to be a Default (Version 2)?

So can I assume now that all is well?

Thank you all for your speedy and useful help.