error code 24

Eugene-Hale wrote on 2/21/2021, 6:16 PM

I purchased a new computer and installed the software, when I tried to register it i cant remember the email address that i used 2 years ago to register it on my old computer and it will not let me register it with a different email, how do I fix it?

Comments

vkmast wrote on 2/22/2021, 3:10 AM

This is the standard Support advice https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/

As you don't seem to remember your old email address, you probably need to Ask Support. You could also try Online Live Chat, advice here in section 6. Note that the best time to catch them may be between 12.30 pm and 3 pm US CST. The chat may not be available on some US holidays.