error -24 never used a different email, only made the account today
what could of happened and is there a solution?
The Vegas Help Centre provides the following information about error 24:
https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/
https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/
i only see movie studio 16 (two separate codes i redeemed) is there a way to remove this code from this "other account" and add it to my current? thanks
Try unistalling and reinstalling. Not the error -24 standard advice but the user here says it worked for him....
Try unistalling and reinstalling. Not the error -24 standard advice but the user here says it worked for him....
nothing, still cannot activate the product
Can you get to MAGIX Account to deactivate? See here section 9.
No, only movie studio16 show in my products
even though i'm certain i activated vegas 16 pro with the same account
VEGAS Support starts from Support New at the top, but on weekdays (only) you could try Online Live Chat, advice here section 6.
Ok, i will get in touch with support then