I just purchase vegas 18+19 last week.Now I have to pay for upgrade?

Zehao-Zhu wrote on 8/18/2021, 3:48 PM

Isn't that 18+19 suppose to be a free upgrade pack? If this is not as it says it is complete scamming. I spend 500 more bucks for this 18+19 pack. And this is only purchased for few days and I did not get a free upgrade, I want to refund it. It is only purchased for a few days and I am still learning it without any project done.

Comments

vkmast wrote on 8/18/2021, 4:04 PM

Please see (for instance) here. It may take a few days for them to get the relevant emails to all those who purchased the pack.

Btw, have you been asked to pay for the upgrade again?.

Zehao-Zhu wrote on 8/18/2021, 4:13 PM

Please see (for instance) here

Btw, have you been asked to pay for the upgrade again?.

Yes, every time I open Pro 18 it pops up a window that asks me to pay for 19 upgrades. And I do purchase the Pro 18+19 bundle last week.

vkmast wrote on 8/18/2021, 4:20 PM

Ignore the pop-up.

VEGASDerek wrote on 8/18/2021, 4:22 PM

@Zehao-Zhu: You should receive an email in the next couple days containing your serial number for VEGAS Pro 19.