Comments

vkmast wrote on 10/12/2020, 6:04 AM

Try Online Live Chat, see section 6 here https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-get-help-and-support-for-vegas-pro--104781/. Probably not available today (Monday Oct. 12, 2020) as it's a federal holiday in the U.S.

(The standard support advice)

William-Cieminski wrote on 10/26/2020, 4:25 PM

What am I missing? There doesn't seem to be a "Live Chat" link on this page, or in the Service Center. What are the normal "Service" hours? Maybe that's it.

vkmast wrote on 10/26/2020, 4:44 PM

"Pre-sales and registration help is available via online live chat from Monday to Friday, 12pm-4pm U.S. Central Standard Time." This was true at least a few days ago. I'm not aware if this has been recently changed. Maybe a bank holiday?