Locks up my computer

Rob-Bromidge wrote on 3/3/2022, 1:00 PM

Hi,

I am running the trial version, when i try to change the height and wdith of an object, it won't keep the aspect, eventually it stops and a few seconds after that my computer locks up completely. I can't consider purchasing unless I know a product is stable.

Comments

vkmast wrote on 3/3/2022, 1:04 PM

Which version of Movie Studio? Note that the new MAGIX versions (Movie Studio18 and the current 2022)

are supported only at https://www.magix.info/us/video-forum/ but not here.

Rob-Bromidge wrote on 3/4/2022, 6:36 AM

Thanks for the quick response, The latest version 2022 was downloaded and installed for the first time a couple of days ago. I managed to rotate an object, but when I tried to alter the size to zoom in between two key points the software throws a wobbly and within a minute locks up my computer. I have to power off to get my machine back, it has done this twice at the same point.

Dexcon wrote on 3/4/2022, 6:42 AM

Please take note of @vkmast 's advice. Movie Studio 2022 is not a Vegas product and its forum is at https://www.magix.info/us/video-forum/ This is where you need to post your issue about Movie Studio 2022.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition; Samsung S23 Ultra smart phone

Installed: Vegas Pro 13, 15, 16, 17, 18, 19, 20, 21, 22 & 23, HitFilm Pro 2021.3, DaVinci Resolve Studio 20.2, BCC 2025.5, Mocha Pro 2025.5, NBFX TotalFX 7, Neat NR 6, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 12, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz