j-v wrote on 12/6/2018, 11:48 AM

When you applied the software the first time and got that activation code after giving your serial from Sony , you now have to make a Magix account with the same email addres and name.
You than can go to that account and look for "my products" to regain the serial on that site at this

you can also download the latest build following the download link on that place.

met vriendelijke groet

Camera : Pan X900, GoPro Hero7 Hero Black, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W10 home version 1909 build 18363.720, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home version 1909 build 18363.720, CPU i7 7700HQ, 8 GB RAM, GeF. GTX 1050 (2 GB) + Int. HD Graphics 630(2GB).VP 16,17 and VMS PL 16,17 are installed, all latest builds
Both Nvidia GPU's have driver version 442.92 Studio Driver, desktop the Studio DHC driver
TV      :LG 4K 55EG960V

Dutch video tutorials for beginners


Tom-Schonebrunner wrote on 1/1/2019, 6:54 AM

I dont have a "My Products" tab. Help please.

vkmast wrote on 1/1/2019, 7:25 AM

From point 6: "A list of your orders from Sony Creative Software is still available at (only the list) and your serial numbers at It is recommended that you take a copy of your serial numbers in case they are removed from that page. You can also search your emails for order confirmations from which included serial numbers."

I tested this once again now by logging in there with my old SCS account email address and password. The advice in point 6 in that FAQ is still valid. You may need to have bought the Sony/SCS version of MSP 13 though, not the Magix rebrand. (Pressing download there leads to the Magix site.)