Magix account locked

Thomas-Cole wrote on 5/16/2020, 8:23 AM

Following the process of contacting magix directly with a support request ticket found here

There are two options, ask the community or send a support request directly. I have done the latter but maybe I could get help from a mod faster?

The quicker I can sort out this payment issue the better.

Kind regards, Tom.


vkmast wrote on 5/16/2020, 8:47 AM

The support article seems very clear. The moderators are not MAGIX/VEGAS employees and cannot unlock accounts. If you emailed MAGIX with your issue, I'd expect they'll get back to you early next week. Please see a related comment here.